We provide best quality services to our customers keeping in mind client experience, we have discovered a considerate cancellation & refund policy for transparency with our customers.First we decide each project by dividing work into different sections.
Each project has a unique line up and begin with a complete analysis and survey according to the proper projection within its specific department. This is for client’s satisfaction and we do it to make sure that both parties have complete understanding of the required work details and to remove the chances for project cancellations, reversals, or disputes.
Each department start their work like designing, developing, testing, keyword analysis etc. after signing the project and complete every module within pre decided time, so at this stage any refund is not be possible for work already completed.
If Client wish to terminate the services on a mutual basis then project will be terminated but the client has to receive all the completed work till that time, no previous payment or deposit would be refunded.
Once a client approve us to start work on the designs, services and work frame and we are into development phase of the project, at this stage no payment will be refunded.
There is not any provision for partial refunds for any of the project at the middle stage through any department.
Cancellations of any of the services will be affect only from client side and client will be liable for the same. This type of actions by the client will not be entertained for services that our marketing team has offered. Some limited time offers might be cancel/hold on special occasions.
There is no provision in the case of SEO and Digital marketing Services, payment in order to packages will not be refund, if the client wants to terminate or cancel the services then client would be responsible to raise a notice written 30 days in advance.
We do not offer refunds on deposits or payments to any of our customer that are abandoned or lay dormant for more than 30 days.